Terms of service
Terms of Service
Last Updated: October 31, 2025
Welcome to Skin Cupid. These Terms of Service govern your access to and use of our website, products and services. By visiting our website or making a purchase, you agree to these terms.
Please read them carefully before using our website.
1. General Conditions
By using this website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.
You agree not to use our website or products for any unlawful or unauthorized purpose.
We reserve the right to refuse service to anyone where legally permitted.
2. Products and Descriptions
We aim to ensure that all product descriptions, images, prices and information displayed on our website are accurate and up to date.
However, slight variations in product colours, packaging or appearance may occur due to photography, screen settings or manufacturer updates.
All products are subject to availability.
3. Pricing and Payments
All product prices are displayed on our website at the time of purchase.
We reserve the right to update product prices, offers and promotions without prior notice.
Payments must be completed using the payment methods available at checkout.
Your order will be processed once payment has been successfully confirmed, where applicable.
4. Orders and Acceptance
After placing an order, you will receive an order confirmation.
We reserve the right to cancel or refuse an order in circumstances such as suspected fraudulent activity, pricing errors, product unavailability or other legitimate reasons.
If payment has already been received for a cancelled order, an appropriate refund will be issued.
5. Shipping and Delivery
Skin Cupid offers free shipping on all orders.
Our estimated delivery time is 2–3 days.
Delivery estimates are provided as a guide and may occasionally be affected by circumstances outside our control.
Customers are responsible for providing accurate shipping information when placing an order.
6. Returns and Refunds
Returns and refunds are subject to our separate Return and Refund Policy.
Please review that policy for information about eligibility, damaged products, incorrect orders and refund processing.
Nothing in these terms affects your statutory consumer rights.
7. Intellectual Property
All content on this website, including text, images, graphics, logos, designs and branding, is owned by or licensed to Skin Cupid unless otherwise stated.
You may not reproduce, distribute, modify or use our content for commercial purposes without prior written permission.
8. Prohibited Uses
You agree not to:
- Use our website for unlawful activities.
- Attempt to interfere with website security or functionality.
- Submit false or misleading information.
- Use automated systems to access or misuse our website.
- Copy or exploit website content without authorization.
- Engage in fraudulent purchasing or payment activities.
9. Third-Party Services and Links
Our website may include links to third-party websites or services.
We are not responsible for the content, policies or practices of third-party websites.
Your use of third-party services may be subject to their own terms and conditions.
10. Limitation of Liability
To the extent permitted by applicable law, Skin Cupid shall not be responsible for indirect or consequential losses arising from the use of our website or products.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for consumer rights that cannot legally be excluded.
11. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Changes will become effective when published on this page.
Your continued use of our website following any changes indicates acceptance of the updated terms, where legally applicable.
12. Governing Law
These Terms of Service are subject to applicable laws and regulations.
Nothing in these terms limits any mandatory consumer protections available to customers in their country or region of residence.
13. Contact Information
If you have any questions regarding these Terms of Service, please contact our customer support team through the Contact Us page on our website.
Thank you for choosing Skin Cupid.
We appreciate your trust and support.